Support coordinators
Tell us the participant's suburb, the support they are funded for and the days that matter, and we will tell you what we can offer.
We match self-managed and plan-managed NDIS participants across Brisbane with a consistent, named support worker. Tell us your suburb, your goals and the days that matter.

Our team of warm, reliable support workers provides flexible, person-first care across Brisbane. Whether you are a support coordinator, an NDIS participant, or a family member looking on someone's behalf, get in touch and we will help you find the right fit.
Horizons Support Network is a non-registered NDIS provider, supporting self-managed and plan-managed participants across Brisbane.
Tell us the participant's suburb, the support they are funded for and the days that matter, and we will tell you what we can offer.
If you are self-managed or plan-managed, get in touch and we will talk through what support could look like for you, at your pace.
Looking on behalf of someone you care for? A quick chat is the easiest place to start. No pressure, no obligation.
Available across Brisbane
Scroll into Brisbane to see where our currently available support workers are based. Every marker uses a suburb centre, never a private address.
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Meet support workers near youHover or tap a person to learn more.Pins show suburb centres only, never an address.
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Start with the whole picture.These are real Horizons support workers with current availability across Brisbane. Open a profile to read about them, see their availability, travel radius and skills, then get in touch about the person who feels like the right fit.
Availability changes often. The best next step is always a quick chat, so we can confirm the fit honestly before anything is locked in.
Availability covers our three ongoing support-worker services. Short Term Respite is separate, planned support, so check the respite details and contact us to confirm the funded scope, timing and local availability.
Everyday personal care and daily-living support (not high-intensity or clinical supports), always at the participant's pace and with dignity.
Cooking, budgeting, transport and the skills that build real, lasting confidence.
Getting out, trying new things, and building genuine friendships across Brisbane.
Not every support worker is the right fit for every participant. Consistency, shared communication style, and the right practical skills for your goals all matter more than proximity alone. Here is what families and participants tell us they look for, and how Horizons approaches the match. Planning support around weekends or school holidays? Read our guides to making the most of weekend support-worker sessions and managing school holiday support-worker schedules before we confirm the days, times and worker fit.
A rotating cast of strangers is not support, it is a management problem. Look for a provider who can name your worker before support starts and who keeps the same person coming each week, unless something changes.
If your NDIS goals include cooking, transport, or getting out in the community, ask whether the worker has direct experience in those areas, not just a general disability support qualification.
A provider who tells you honestly what they can and cannot offer, including wait times, suburbs covered, and what support types they do not provide, is far more useful than one who overpromises.
Look for consistency, compatibility, and the right skills for your goals. A good support worker shows up reliably to the same sessions each week, communicates clearly, and understands your disability without making you feel defined by it. Practical skills matter too: if your goals include cooking, transport or community access, ask whether the worker has experience in those areas. Values alignment, patience and a genuine interest in your progress are harder to measure but equally important.
We look at three things: your suburb and travel requirements, the days and times support would help most, and your specific goals and what kind of person you work best with. We do not assign workers from a generic roster. We have a conversation first, understand what matters, and then suggest who we think is the right fit. You will always know the name of your worker before support starts.
Yes. Horizons Support Network is a non-registered NDIS provider, which means we support self-managed and plan-managed participants across Brisbane. We do not support NDIA-managed participants. If you are unsure how your plan is managed, your plan manager or LAC can confirm this.
Horizons provides three ongoing support-worker services: daily personal activities (personal care and morning or evening routines), independent living skills (cooking, household management, transport confidence and life skills), and social and community participation (getting out, building connections and accessing community activities across Brisbane). We also provide Short Term Respite (formerly Short Term Accommodation) as separate, planned support. We do not provide support coordination, therapy, SIL or high-intensity clinical supports.
The quickest way is to get in touch with your suburb, the support you are funded for and the days that matter. A real person from our Brisbane team will reply within one business day with honest information about whether we have a suitable worker available near you. Availability changes regularly, so a direct conversation is the most accurate check.
It depends on what we have available near you and how quickly paperwork can be confirmed. For most participants, the first step is a short conversation to check fit, followed by a service agreement. Some participants start within a week or two; others take a little longer depending on scheduling and the specific support required. We give honest timelines from the first conversation, so you are not left guessing.
To see what we can offer for a specific person or suburb, we look at three simple things.
We support people right across Brisbane and work to a sensible travel radius, so a worker can get to you reliably, week in, week out.
Mornings, afternoons, evenings or weekends: tell us when support would help most and we will match it to who is available.
We match on personality and skills, not just a roster gap, so you get a consistent person who genuinely suits you.
One quick chat is all it takes to find out whether we can help, and to start matching the right person to you.
Send a quick enquiry with the suburb, the support needed and the days that matter. A real person replies within one business day.
We look at who is free near you and whether the days, hours and support all line up, then come back to you honestly.
A consistent, named person who fits, not a rotating cast of strangers. You always know who is walking through the door.
Tell us the suburb, the support and the days that matter, and a real person will come back to you within one business day.