Our story · Brisbane

Why we started Horizons, and who you get when you call.

Horizons Support Network is a person-first NDIS provider across Brisbane, founded by an ex Royal Marine who believes good support starts with showing up, listening, and treating people like people.

Ciara and Rowan from the Horizons Support Network team in their sports kit, Rowan waving to camera
Chris Marshall, founder of Horizons Support Network, smiling to camera
A word from Chris

I started Horizons to do support the way it should be done.

My journey began in the Royal Marine Commandos, where I spent years learning discipline, resilience and how a real team looks after each other. When I moved to Australia I went into fitness training, and that is where I first started working with people with disabilities.

It changed everything for me. I saw what the right support and a bit of genuine encouragement could do for someone's confidence and their day-to-day life. I also saw support done badly: rushed, impersonal, a different face every week. I knew it could be better.

So in 2023 I started Horizons Support Network here in Brisbane. The idea was simple: a small, reliable, person-first team that turns up, listens first, and shapes support around the life someone actually wants. We are a non-registered NDIS provider supporting self-managed and plan-managed participants, not a call centre, and you will always know the name of the person walking through your door.

Chris MarshallFounder, Horizons Support Network
What that looks like

A few proof points we are proud of.

2023FoundedBuilt locally in Brisbane, from the ground up.
Family-runPeople, not numbersA small, named team you actually get to know.
3Focused servicesPersonal care, living skills, community.
BrisbaneWherever you are across the cityPerson-first NDIS support, close to home.
What we believe

The values behind every shift.

01

People first, always

We treat the people we support like people, never a number, never a case file. Support is shaped around the life someone actually wants to live.

02

A real, named team

You know who walks through the door. We match a consistent, named support worker who fits, not a rotating cast of strangers.

03

We turn up, every week

Reliability is a value, not a slogan. The Royal Marine in Chris means we do what we say, turn up on time and stay in your corner.

04

Build real independence

Good support works itself out of a job. We focus on skills and confidence that last, so people can do more on their own over time.

All our support workers hold NDIS Worker Screening clearances and current First Aid, and complete the NDIS Worker Orientation Module.

Part of a local network

Who we work with.

Good support rarely works alone. We team up with trusted local providers so the people we support get the right help at the right time, and we refer on when someone needs something we don't offer.

Support coordination

Link Into Life

A registered NDIS provider based in Darra offering support coordination, specialist support coordination, and mental health and counselling support across Brisbane and Queensland. We refer participants who need coordination or therapeutic support to their experienced team.

Visit Link Into Life
Exercise physiology & physiotherapy

Inertia Fitness

A West End allied health and fitness team with ESSA-accredited exercise physiologists and physiotherapists who accept NDIS. They use tailored exercise as medicine and hands-on therapy to help with chronic conditions, injury recovery, and building strength and confidence. We connect participants who would benefit from exercise physiology or physio with their team.

Visit Inertia Fitness
Occupational therapy & psychology

Revival Health

A Kenmore neurodiversity-affirming allied health practice offering occupational therapy with Natalie Evans and clinical psychology with Dr Matthew Evans, in person and via telehealth, with deep NDIS experience including Functional Capacity Assessments. We connect participants who need OT or psychology support with their team.

Visit Revival Health
The short version
We are a real, local team that treats the people we support like people, never a case number.
Chris Marshall, Founder
Let's talk

Tell us what you're after.

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Make an enquiry

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Ready when you are

Let's build a plan that fits.

A free, no-pressure chat is the best place to start.

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