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Your team

Meet your real support team

No rotating cast of strangers. A small, named team who turn up, learn what matters to you, and treat the people they support like people.

Lily out with Xavier and Olivia on a park bench in Brisbane.

Great support starts with great people. Every member of the Horizons team is chosen for the same thing: genuine care, the patience to listen, and a real interest in the people they walk alongside. From morning routines to community adventures, you will see the same familiar faces across Brisbane, week in, week out.

Consistent facesYou know who walks through the door, every visit.
Carefully matchedWe pair you with a worker who genuinely fits your goals and personality.
Person-first, alwaysWarm, respectful NDIS support that puts the person before the paperwork.
The people

The faces behind The Horizons Method.

Ryan, Support Worker & Chef at Horizons Support Network
Ryan
Support Worker & Chef
Chef, 10+ years

With over ten years of culinary experience, Ryan has skills that translate naturally into support work: patience, clear communication and the ability to work calmly under pressure. A fast-paced kitchen taught him problem-solving and how to support people with very different needs and preferences. He delivers dedicated, empathetic support, making sure participants get personalised, high-quality care while enjoying the process.

Lilly, Support Worker & Artist at Horizons Support Network
Lilly
Support Worker & Artist
Artist

Lilly once dreamed of becoming an art therapist, and creativity has been part of who she is since childhood. After six years in hospitality management she found real fulfilment in supporting others, and brings strong patience and understanding to her work. She thrives on building genuine, one-on-one connections, believing meaningful relationships grow over time, and loves bonding with the people she supports through shared activities like cooking, baking and art.

Ciara, Support Worker & OT Student at Horizons Support Network
Ciara
Support Worker & OT Student
OT student

Ciara is an Occupational Therapy student and a rugby union player, two things that are a big part of her life. Sport has taught her commitment, resilience and teamwork. She originally studied design and film before realising she was drawn to working with people, and roles supporting children and families led her to switch into occupational therapy. Now heading into her third year of OT, she enjoys supporting people in everyday ways, making things feel a little easier and being there when it counts.

Lauren, Support Worker & OT at Horizons Support Network
Lauren
Support Worker & OT
UK-qualified OT

Lauren is a bubbly, positive support worker and UK-qualified Occupational Therapist with 14 years of experience across healthcare settings. She is passionate about helping people maintain their independence, work towards their goals and enjoy the things that matter to them. Outside work, Lauren loves socialising, exploring new places, long hikes and all things marine, and she is also a qualified scuba diver. She is equally happy with a good film and snacks, and says one of her greatest joys is putting a smile on other people's faces.

All our support workers hold NDIS Worker Screening clearances and current First Aid, and complete the NDIS Worker Orientation Module.

Come and say hello

Like the sound of our team? Let's have a chat.

A real person replies within one business day. No pressure, no obligation, just a friendly conversation about how we can help.

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